Member Notices

Our New Look

Published on
April 17, 2025

Still Us. Just Easier to Find.

Since 1982, Genesee Co-op has been more than a place to save or borrow money.

We’ve been a place where people get counted in.

We’ve updated our logo, website, and the way we share our story to make that clearer to our community.

But the care, trust, and support you’ve come to know from Genesee?

That hasn’t changed one bit.

We’re still your neighborhood credit union. Still rooted in Rochester.

Still believing in you.

Here’s what’s new—and what will always stay the same.

Why We Made a Change

Over the years, members like you have helped us grow.

You’ve told your friends.

You’ve trusted us to support you through big life steps: buying a car, owning a home, starting a business, saving for the future.

But we’ve also heard that not everyone knows what we do, or how we help.

So we put our heads together, talked to our members and community partners, and got to work building:

  • a website that’s easier to use
  • a logo that better reflects our diversity and connection
  • messaging that makes our commitment to Rochester and its people clear

Built for You, With You in Mind

Many of our members come to Genesee after being turned away by other banks—or opting out of cookie-cutter financial services.

Some are just starting out. Others are rebuilding.

Some have never used online banking before.

Many are fighting for more affordable, dignified ways to save, borrow, and participate in a just economy.  

We see you. We designed our new website with you in mind.

You’ll now find:

  • Reliable information about accounts, loans, and services
  • Simpler steps to become a member
  • Proof of the power of community-based banking

New Symbol, Same Spirit

We’ve chosen a colorful pinwheel to reflect who we are. Each piece is unique, just like our members. Together, those pieces move with energy, momentum, and connection.

We are a community. A cooperative. A place where your story matters, and your goals are taken seriously.

You might also notice our new colors: bold greens and deep blues.

These colors represent growth, stability, and trust, the foundation we’ve always stood on.

The Words We Use, and Why They Matter

There’s a lot of language in the world of finance that leaves people out and misses the big picture.

Phrases like “low risk” or “strong portfolio” don’t mean much when what you really need is someone who listens, understands, and helps you move forward.

We’ve always spoken plainly.

Now we’re doing it in a more intentional and consistent way.

Because at Genesee, your credit score isn’t your story.

The money in your account doesn’t decide your value.

What matters is your life, your goals, and what you want to build next.

What Hasn’t Changed

We might look a little different, but we’re still us.

We still offer services that work for all kinds of people.

Whether you’re just starting, looking for another chance, or excited about a different way to bank, we’re here to help you borrow safely and save steadily.

We still see our members as people, not numbers. You’re not a customer here.

You’re an owner. A neighbor. A person with real dreams.

We still care deeply about Rochester.

When you bank with us, your money supports local businesses, affordable housing, and a better future for this city we all call home.

Thank You for Believing in Us

This new look is a celebration of our members. Of you.

Over 200 members helped shape this process.

In surveys and focus groups, in conversations and everyday visits, you told us what mattered: trust, kindness, fairness, and real help when you need it most.

We heard you. And we’re proud to grow in a way that honors you.

Whether you’ve been with us since 1982 or you’re just learning about us now—thank you for being part of our story.

We’re still here. Still listening. Still ready to help you build the life you imagine.

If you ever have questions, we’re only a phone call or visit away.

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